To start shopping Gift Basket SuppliesGift Basket Supplies Shopping Cart - New Window

Frequently Asked Questions

Welcome to our Frequently Asked Question Page. The most common questions are answered here.

1.) How can I get a catalog?
2.) How can I get more information?
3.) How can I get a price quote?
4.) What packaging matierials do you carry?
5.) Do you have a minimum order?
6.) Do you discount your prices?
7.) How do you figure freight?
8.) Can you ship internationally?
9.) How do I shrink a bag?
10.) How to Measure a Basket for the Correct Size Bag?
11.) What payment methods do you accept?
12.) what is your return policy?
13.) what if you do not have what we’re looking for in stock?


1.) How can I get a catalog?
All the information listed is our catalog. We will be more than happy to send you our line card which is a duplicate of our site compressed onto one color glossy sheet. All you need to do is e-mail your information to info<a>shrinkbagsandmore.com Please include a contact name and phone number with your company information.

Top of the page



2.) How can I get more information?
You can email any question you have to info@shrinkbagsandmore.com. When requesting information, it would be very helpful to include the following: Approximate size and gauge
  • Quantity you are interested in purchasing
  • What you are planning on packaging.
The more information you give us, the easier it will be to help you find exactly what you are looking for.

Top of the page



3.) How can I get a price quote?
When requesting a quote, it would be very helpful to include the information listed above as well as the following:
  • Is the product that you are seeking printed or plain
  • Is it for immediate use or for purchase in several weeks or months
Top of the page


4.) What packaging matierials do you carry?
We carry the largest inventory of pvc packaging materials on the internet.
75 Gauge should be used for small lightweight items. It is thinner than our 100 Gauge. 75 Gauge is not suitable for large, bulky, heavy weight items. Products should be light weight and have no sharp edges.

100 Gauge Film is extremely strong and puncture resistant. It can conform to baskets and unusual shaped products. 100 Gauge is ideal for most applications. Colors and custom printed shrink film and bags are available. We will custom print any design or any color you request. Call for pricing

Tube Film can be used for many applications. It is a solid tube and can be cut to any length for very long or unusual shaped items. For example, If you like a frilled top on you gift basket you can extend the tube as long as you like over the top of the basket and tie it off with a decorative ribbon or decorative string. Then shrink it on starting at the bottom of the basket working your way around and up the basket evenly.

Inquiries Film
This film is a much softer, flexible film. It is extremely puncture resistant. Inquiries has about 80-90% of the clarity of PVC Film.

Top of the page



5) Do you have a minimum order?
No! We accept orders of all sizes and amounts! We can handle anything!

Top of the page



6.) Do you discount your prices?
We discount based on the total number of cases ordered.
Call For Discounts

Top of the page



7.) How do you figure freight?
Our shipping is based on an estimated 10% to 20% to most of the US. If the freight amount differs from the estimated amount, we will adjust accordingly. We ship UPS ground unless otherwise specified.

Top of the page



8.) Can you ship internationally?
Yes, we can ship internationally. Shipping costs listed on our web page are for continental US points only and do not include Alaska and Hawaii. Please contact a sales person at (631) 491-9070 or Fax: (631) 491-4324 for costs to your destination outside the continental United States.

Top of the page



9.) How do I shrink a bag?
Materials / Supplies Needed: Heat gun, Tape, Ribbons, Bows or other Accents Gently open the bag and place it over the basket. Carefully gather and tuck extra wrap under your basket. Proceed with shrinking the wrap by directing the heat gun towards the bottom of the basket, moving around the basket. Next, direct the heat gun to the handle, shrinking the wrap tight to the handle. Finish your basket by using a back-and-forth motion to shrink the wrap between the handle and the lip of the basket. Accent with ribbons, bows, or other decorations.

Top of the page



10.) How to Measure a Basket for the Correct Size Bag?
With a flexible measuring tape, measure the entire circumference of the basket (the widest part, all the way around). Then add 10% to that measurement and divide by 2. This will give you the width of the bag you will need for the particular basket. Always round up to the nearest even number.

Measure the basket all the way around from top to bottom, add 10% and divide by 2. This will give you the correct height of the bag you will need. Should you not want the bag to go completely around the bottom you can deduct approximately 1 to 2 inches, this is a matter of preference. Our sizes are all listed, width by height.
After taking these steps to determine the correct size, if you are still not sure, please give us a call.


11.) What payment methods do you accept?
Terms
Credit card: American Express, Discover, Master Card or Visa. New Accounts Credit Card only

Established Accounts
Allow 2 to 3 weeks for processing your credit application. Delinquent accounts lose their credit standing and revert back to Credit Card. No new orders will be shipped on accounts with past due balances. If collection procedures are necessary, all costs of collection, including attorney’s fees, will be paid by the customer upon default.



12.) What is your return policy?

returns

No returns after 30 days from ship date. All returns must have prior written authorization. Customers are responsible for all freight charges incurred. Returns are subject to a 20% restocking fee with a minimum charge of $10.00. If you wish to cancel an order, this must be done over the phone please, no e-mailed cancellations accepted.



13.) What if you do not have what we’re looking for in stock?

back orders

We will automatically back order items that are unavailable at time of shipment unless you specify no backorders.
Top of the page
     
Packaging Website Bottom Logos
Sunrise Packaging Group Inc. Logout View Cart My Account FAQ's Sunrise Packaging Group Inc. Order Help with FAQ's Letter from the President